In The News

Communication Shakedown

January 1, 2015

Medical Marketing & Media, Sarah Mahoney

Long the only game in town, health insurers—many have observed—never mastered the art of customer service. But with a host of tech- and service-savvy upstarts making plays for "their" customers, the rules have changed. Sarah Mahoney examines how the new breed of insurers—who mix high tech with high touch—are trying to outflank the establishment. Read more…

Healthcare Cost Transparency Is Inevitable

December 25, 2014

Bottom Line, Raza Fayyaz

Historically the healthcare model in the United States has been such that the total cost of care is generally not known until after the medical services have been rendered. Aside from having no knowledge of the cost, the insurance plans are looked upon as a primary source responsible for paying the healthcare bills. Although this model has been the status quo, the new healthcare trends are about to change everything. Read more…

Round-up: 33 digital health acquisitions in 2014

December 23, 2014

Mobi Health News, Brian Dolan

Here is a roundup of the 33 acquisitions that MobiHealthNews reported on during 2014. See what they are…

Health IT’s Top Trends: A 2015 Forecast

December 17, 2014

Zoc Doc, Jane Sarasohn-Kahn

Doctors and hospitals often exist in a universe parallel to the consumers, patients, and caregivers they serve, a prominent Chief Medical Information Officer told me last week. In one world, clinicians and healthcare providers continue to implement the electronic health records systems they’ve adopted over the past several years, respond to financial incentives for Meaningful Use, and re-engineer workflows to manage the business of healthcare under constrained reimbursement. Read more

Portland-based HealthSparq’s Healthcare Shopping Tools a Hit with Pregnant Women

December 16, 2014

Oregonian, Amy Wang

Suppose you could compare labor and delivery costs the way you compare prices at online retailers. That possibility has become reality through HealthSparq, which has developed online tools available to 78 million members of 67 health plans for researching and comparing local costs for common medical procedures. Read more…

Consumers’ Influence on Health IT in 2015

December 16, 2014

iHealthBeat, Jane Sarasohn-Kahn

Health consumers and health care providers live in parallel universes when it comes to health IT, a smart CMIO friend of mine recently told me. 2015 will be a year when consumers, patients and caregivers pressure providers to converge toward greater convenience, access, transparency and quality using health IT. This health IT forecast for 2015 focuses on the forces that could advance and slow that convergence. Read more…

Cambia’s Renovated Space Brings Style to Insurance

December 14, 2014

Portland Business Journal, Elizabeth Hayes

Insurance companies aren’t necessarily associated in the mind with hip office space. But Cambia Health Solutions, parent company to Regence Blue Cross Blue Shield of Oregon and a passel of health-related startups, decided to shake things up a bit. Read more…

Even Rich Girls Worry About Being Bag Ladies

November 10, 2014

Huffington Post, Jane Sarasohn-Kahn

Only 39 percent of women in the U.S. say they are financially thriving, according to the Gallup-Healthways Well-Being Index. Read more…

Calif. ‘Report Cards’ Are Out In Time For Open Enrollment

October 14, 2014

Kaiser Health News, Daniela Hernandez

The California Office of the Patient Advocate Wednesday released “report cards” that rate major health plans on selected clinical care services, including cancer treatment, mental health, chronic disease management and patient satisfaction. Read more…

Castlight Health surfaces health plan big data; Millennials’ quirks

October 14, 2014

ZDNet, Larrry Dignan

The research examines distinctive searches, or queries by an age, gender or regional group that differs the most from the overall search rate, instead of common searches. Across the board, primary care is the most common search term. Read more…