Voices for Smarter, Better Health Care

Podcast: The Rise of Patient Advocates

Health care is undergoing a tremendous amount of change and people are becoming more involved in their care than ever before. Armed with the internet and social media, people are working with their doctors to find novel solutions to daunting health care challenges. These people are often pushing the boundaries ...
by HealthSparq  |  May 24, 2017

Celebrating 5 Years of Helping People Make Smarter Health Care Choices

HealthSparq exists to help people make smarter health care choices. As we celebrate five years as a company, we took stock of what we’ve accomplished so far and what a few of the people who have been with us since the beginning think of our growth.
by Anna Greene  |  May 18, 2017

What is the role of user-experience research in improving member experience?

Our end users are health plan members. We all know that health care is often not a delightful journey and that health care issues often also bring along emotional and financial stress. By being empathetic to these issues, a UX designer may be able to achieve better member satisfaction.
by Sucharita Mitra Chatterjee  |  May 10, 2017

MedSavvy + HealthSparq: Cost is Only One Consideration When Choosing the Right Medications

More than half of Americans today take at least one prescription drug, and costs are continually on the rise. But when determining whether a medication is the right choice, people should consider more than just cost – it’s about safety and efficacy, too. People should feel empowered to ask – ...
by Sean Karbowicz  |  May 3, 2017

What to Expect at What’s the Fix? Part II: Afternoon Agenda

What’s the Fix? is a conference specifically created to bring stories to light and to use those stories to help change the mess that is health care. We aren’t trying to fix health care at the macro level (an extremely difficult task, and, as someone once said, “Who knew health ...
by Anna Greene  |  April 26, 2017

Humanize Your Health Plan Marketing

For the most part, health plan marketing is pretty bland and chock full of stock images. Part of the reason is .– it’s hard to get around the perception that health care is cold and prickly. And the fact is, it’s a perception that has been fairly earned in the ...
by Marisa O'Brien  |  April 19, 2017

Creating a Consumer-Focused Search

HealthSparq facilitates tens of millions of health care searches each month. These searches are comprised of parents looking for new pediatricians, a man researching cost for a much-needed MRI, a woman wanting to learn more about knee replacement at a highly-rated facility and so much more. That’s why we look ...
by Harlan Edlin  |  April 14, 2017

What to Expect at What’s the Fix? Part I: Morning Sessions

During the morning sessions at What’s the Fix? our speakers will set the stage for a powerful day. Each have each overcome major health care hurdles on their own, and have dedicated themselves to driving change as a result of what they have learned.
by Anna Greene  |  April 4, 2017

Health Care for the Rest of Us

5 minutes and 20 slides. That’s how long it took to share our ideas about how we can take the extra step in meeting healthcare consumers on their terms whenever or wherever they need help.
by HealthSparq  |  March 31, 2017