Voices for smarterbetter health care

Building an Accessible Culture Within HealthSparq One

Rethinking our application to make it available to users with special needs is a critical component of our UI redesign – and to HealthSparq’s mission of helping people make smarter health care choices.
by Lisa Nichols  |  May 16, 2019

Trust Me: Using Customer Experience to Build Health Care Relationships

Whether you work in consumer goods, tech or health care – frankly, any industry – having the trust of your customers/buyers/members is critically important. Think of it as a savings account – making regular deposits helps the relationship grow. And at the most fundamental level, when someone trusts you, it’s ...
by Heather Burton  |  May 9, 2019

Redesigning HealthSparq One: A UX Retrospective

Our UX team has been hard at work on a recent redesign of our HealthSparq One homepage. When we asked them to share a bit about how they tackled this big project to deliver an even better experience for our end users, they responded with an awesome and surprising take ...
by Jim M  |  April 10, 2019

Geisinger Health Plan Shares Inside Look into Transformed Digital Strategy

The story Geisinger shared is one that most health plans can relate to – how to best use technology to meet company goals and member needs (and expectations). Goals included being a nationally recognized brand, achieving high CMS and NCQA ratings, and lowering the total cost of care.
by Heather Burton  |  March 26, 2019

2019 Client Summit Recap: Making Connections, Growing Together and Preparing for the Future

We recently held our 6th annual HealthSparq Client Summit – this time around in the amazing city of Austin, Texas. During a span of three days, we shared, learned, socialized, ate too much and spent time planning for how we’ll work together to best serve health plan members.
by Mark Menton  |  March 12, 2019

Holding A Hackathon Doesn’t Have To Be Hard

Hackathons are undeniably valuable. They drive innovation, increase morale, build personal relationships, contribute to the organizational culture, and promote cross-team collaboration.
by Kirk L.  |  March 6, 2019

HIMSS 2019: What Innovation and Interoperability Mean for the Health Insurance Industry

HIMSS is one of the largest annual health care events and every year we look forward to attending. It’s a good chance to get a pulse on where the health industry is today and which topics and priorities are being emphasized for the coming year. This year’s theme happened to ...
by Harlan Edlin  |  February 22, 2019

Treatment Timelines: When Your Health Care Requires More Than a Single Doctor’s Visit

When it comes to health care shopping, there is a lot of confusion out there – and that’s largely because health care is confusing. HealthSparq exists to help clear up some of that confusion. One of the ways we do that is through a unique aspect of our tool that ...
by Heather Burton  |  February 12, 2019

HealthSparq Rewards: Achieve Health Care Savings By Giving Members a Nudge to Shop

Consumers now have more power than ever in a variety of markets and industries, so it often comes as a surprise (and with frustration) that it has been so difficult for us to cross the chasm to broader consumerism in health care.
by Daryl Galant  |  February 7, 2019