Voices for smarterbetter health care

Telling It Like It Is: HealthSparq’s Most Memorable Moments from Consumer Panels 2018

We love putting people at the center of what we do – we believe that people and patients should be at the center of everything in health care. So, in addition to our What’s the Fix? activities, we take every opportunity we can at industry events to put real health ...
by Anna Greene  |  February 5, 2019

Rewarding Good Health Care Choices: Matt’s Story

"Using my health plan’s website to get information was quick and easy. The thing I learned most from this experience is how much it pays off—both for my health and my wallet—to use my plan’s online tools to do a little research.”
by Anna Greene  |  January 28, 2019

Looking to the Year Ahead: Predictions for Health Care Navigation and Digital Experiences

Each day, our team at HealthSparq focuses on building software and programs to help our health plan clients make navigating ...
by Matt Parker  |  January 23, 2019

3 Reasons Members Aren’t Shopping for Health Care (And What You Can Do About It)

With all the buzz about health care costs and health care spending, you might be surprised to learn that not many people actually use health care shopping tools. Given the recent increase in news headlines and media outlets (Vox, KHN), covering the issue of surprise medical bills and high health ...
by Heather Burton  |  January 15, 2019

HealthSparq Recognized with NCQA HIP Certification

Quality and compliance are important to supporting our health plan clients. That’s why we’re thrilled that we have once again received NCQA’s Health Information Product (HIP) 4 (Physician and Hospital Directories) certification. NCQA certification is mission critical for HealthSparq as we know it is for our clients. Our HealthSparq One®-based ...
by Larry Glass  |  December 27, 2018

What Your Members Want You to Know About Your Consumer Experience

The main message from last week’s AHIP Consumer Experience and Digital Health Forum keynote speaker, branding expert Johnny Cupcakes (yes, ...
by Jill Dornan  |  December 18, 2018

Show Me You Know Me: How Health Plans Can Build Trust and Increase Engagement Using Personalization

We recently co-hosted a webinar with Oliver Wyman discussing how health plans can use personalization to build trust with their members – without creeping them out. How far is too far? How far is not far enough? Here are a few of the biggest take-aways from both our own research ...
by Alison Greco  |  December 7, 2018

HealthSparq CEO Shares Thoughts from 2018 Oliver Wyman Innovation Summit

Great conferences help you connect and be inspired. Last week’s Oliver Wyman Innovation Summit did just that. And since the conference wrapped up, I’ve been thinking about Bill Gates’ quote from his book, The Road Ahead, where he discusses the evolution of personal computing: "We always overestimate the change that ...
by Mark Menton  |  November 14, 2018

SPM2018 Recap: Taking Action to Drive Change

A couple of weeks ago, HealthSparq sponsored and participated in the Society for Participatory Medicine’s 2nd Annual Conference: Democratizing Healthcare (#SPM2018). After all the work I’ve done with What’s the Fix? over the past few years, this conference is very close to my heart. There are amazing individuals and organizations ...
by Anna Greene  |  November 7, 2018