Voices for smarterbetter health care

What Your Members Want You to Know About Your Consumer Experience

The main message from last week’s AHIP Consumer Experience and Digital Health Forum keynote speaker, branding expert Johnny Cupcakes (yes, ...
by Jill Dornan  |  December 18, 2018

Show Me You Know Me: How Health Plans Can Build Trust and Increase Engagement Using Personalization

We recently co-hosted a webinar with Oliver Wyman discussing how health plans can use personalization to build trust with their members – without creeping them out. How far is too far? How far is not far enough? Here are a few of the biggest take-aways from both our own research ...
by Alison Greco  |  December 7, 2018

HealthSparq CEO Shares Thoughts from 2018 Oliver Wyman Innovation Summit

Great conferences help you connect and be inspired. Last week’s Oliver Wyman Innovation Summit did just that. And since the conference wrapped up, I’ve been thinking about Bill Gates’ quote from his book, The Road Ahead, where he discusses the evolution of personal computing: "We always overestimate the change that ...
by Mark Menton  |  November 14, 2018

SPM2018 Recap: Taking Action to Drive Change

A couple of weeks ago, HealthSparq sponsored and participated in the Society for Participatory Medicine’s 2nd Annual Conference: Democratizing Healthcare (#SPM2018). After all the work I’ve done with What’s the Fix? over the past few years, this conference is very close to my heart. There are amazing individuals and organizations ...
by Anna Greene  |  November 7, 2018

New Research: As Election Day Nears, Americans Say Health Care System is Unacceptable

Heading into next week’s election, one of the top issues voters report being most concerned about is health care. In an overall effort to continue better understanding our users and their needs, we, in conjunction with our partner Hanover Research, recently surveyed almost 1,000 health care consumers from across the ...
by Heather Burton  |  November 1, 2018

Datomic in a nutshell

In this blog post, I will be taking you though my journey of using Datomic database. The reasons why we ...
by Aparajita Chaudhuri  |  October 30, 2018

Opportunity Lost: The Cycle of Open Enrollment

We recently asked more than 1,000 health care consumers about how they interact with open enrollment – and what their plans are this year – so that health plans can improve their member engagement and education efforts.
by Daryl Galant  |  October 25, 2018

Top 3 Takeaways from Latest Consumer Survey on Open Enrollment

Open enrollment is a pretty major annual event in the health care world, so we decided to learn more about consumer opinion on the subject. We surveyed more than 1,000 people across the U.S. with national firm, Hanover Research, to better understand how open enrollment impacts health care consumers.
by Anna Greene  |  October 23, 2018

What People Need to Know About Surprise Medical Bills (And How to Prevent Them)

Surprise medical bills are an upsetting yet all too familiar reality for many Americans. As surprise bills continue to dominate the headlines, HealthSparq set out to find just how common this issue really is. We partnered with Hanover Research, an independent research and analytics firm, to survey more than 1,000 ...
by Jill Dornan  |  October 11, 2018