How Data Teams Can Succeed Through Failure With Data Prototyping
Developing data products often takes longer than anyone would like, the end result isn’t perfect, and the value of the data might be different than originally promised. I believe the root cause of these frustrations is due to one core problem: data product teams aren’t failing enough.
by Keith Lomurray |
October 25, 2019
Improving Client Experience with Microservice Architecture
The speed of business continues to accelerate and technology is key to helping deliver more, faster. At HealthSparq, our technology utilizes a microservice architecture to enable the rapid, frequent and reliable delivery of our large, configurable health care applications for health plans, their groups and their members. At the end ...
by Leesa Hicks |
August 20, 2019
Building Health Technology Infrastructure for Consumerism, Security and Interoperability
Today’s health consumers have high expectations about the interactions they have with plans, providers and third-party vendors. And, when it comes to health care, the areas of security, reliability, quality and compliance are paramount. HealthSparq is continuously investing in our applications and infrastructure to ensure the security and compliance of ...
by Mark Vo |
July 23, 2019
Elected Officials Call for Transparency — But What About Consumers?
People want more control over their rising health care costs. Health plans, providers, employers and even the federal government are working to improve the situation for consumers, but there remains a large divide between where we are today and where we want to be.
by Jill Dornan |
June 4, 2019
Trust Me: Using Customer Experience to Build Health Care Relationships
Whether you work in consumer goods, tech or health care – frankly, any industry – having the trust of your customers/buyers/members is critically important. Think of it as a savings account – making regular deposits helps the relationship grow. And at the most fundamental level, when someone trusts you, it’s ...
by Heather Burton |
May 9, 2019
3 Reasons Members Aren’t Shopping for Health Care (And What You Can Do About It)
With all the buzz about health care costs and health care spending, you might be surprised to learn that not many people actually use health care shopping tools. Given the recent increase in news headlines and media outlets (Vox, KHN), covering the issue of surprise medical bills and high health ...
by Heather Burton |
January 15, 2019