Voices for smarterbetter health care

How Data Teams Can Succeed Through Failure With Data Prototyping

Developing data products often takes longer than anyone would like, the end result isn’t perfect, and the value of the data might be different than originally promised. I believe the root cause of these frustrations is due to one core problem: data product teams aren’t failing enough.
by Keith Lomurray  |  October 25, 2019

How Tufts Health Plan Encourages Members to Shop for Care

HealthSparq is proud to partner with Tufts Health Plan and help give their members meaningful, educational and beneficial experiences that help them take more control of their health care spending. If you’re interested in learning more, get in touch!
by Heather Burton  |  October 17, 2019

Improving Client Experience with Microservice Architecture

The speed of business continues to accelerate and technology is key to helping deliver more, faster. At HealthSparq, our technology utilizes a microservice architecture to enable the rapid, frequent and reliable delivery of our large, configurable health care applications for health plans, their groups and their members. At the end ...
by Leesa Hicks  |  August 20, 2019

Building Health Technology Infrastructure for Consumerism, Security and Interoperability

Today’s health consumers have high expectations about the interactions they have with plans, providers and third-party vendors. And, when it comes to health care, the areas of security, reliability, quality and compliance are paramount. HealthSparq is continuously investing in our applications and infrastructure to ensure the security and compliance of ...
by Mark Vo  |  July 23, 2019

Hack Open Enrollment for Better Engagement Throughout the Benefit Year

It’s almost that most exciting time of year. No, not the holidays. We’re nearing open enrollment—the magical time when tens of millions of employees and Medicare members shop around for their health insurance. It’s also the perfect opportunity to get your current members engaged in order to retain them. To ...
by Jill Dornan  |  July 17, 2019

Elected Officials Call for Transparency — But What About Consumers?

People want more control over their rising health care costs. Health plans, providers, employers and even the federal government are working to improve the situation for consumers, but there remains a large divide between where we are today and where we want to be.
by Jill Dornan  |  June 4, 2019

Building an Accessible Culture Within HealthSparq One

Rethinking our application to make it available to users with special needs is a critical component of our UI redesign – and to HealthSparq’s mission of helping people make smarter health care choices.
by Lisa Nichols  |  May 16, 2019

Trust Me: Using Customer Experience to Build Health Care Relationships

Whether you work in consumer goods, tech or health care – frankly, any industry – having the trust of your customers/buyers/members is critically important. Think of it as a savings account – making regular deposits helps the relationship grow. And at the most fundamental level, when someone trusts you, it’s ...
by Heather Burton  |  May 9, 2019

3 Reasons Members Aren’t Shopping for Health Care (And What You Can Do About It)

With all the buzz about health care costs and health care spending, you might be surprised to learn that not many people actually use health care shopping tools. Given the recent increase in news headlines and media outlets (Vox, KHN), covering the issue of surprise medical bills and high health ...
by Heather Burton  |  January 15, 2019