Voices for smarterbetter health care

Telling It Like It Is: HealthSparq’s Most Memorable Moments from Consumer Panels 2018

We love putting people at the center of what we do – we believe that people and patients should be at the center of everything in health care. So, in addition to our What’s the Fix? activities, we take every opportunity we can at industry events to put real health ...
by Anna Greene  |  February 5, 2019

Looking to the Year Ahead: Predictions for Health Care Navigation and Digital Experiences

Each day, our team at HealthSparq focuses on building software and programs to help our health plan clients make navigating ...
by Matt Parker  |  January 23, 2019

Deductibles, Donuts and Health Care Data

Oregon is beautiful in August, making it the perfect place and time to hold our first-ever Product Summit for our health plan clients from around the country. This idea-focused, hands-on gathering was all about collaboration, problem-solving and helping to plan for the HealthSparq solutions of the future. And, in true ...
by Matt Parker  |  September 12, 2018

The Evolution of Health Care Cost Transparency

In my day-to-day work, at our annual client summit, on regular client calls and at industry events, I consistently hear about the issues health plan executives are facing. It’s probably not surprising that one of the challenges that comes up again and again is how to engage members, especially given ...
by Dan Medin  |  April 19, 2018

Interrupted vs. Disrupted: Why a Flood of Targeted Solutions is the Real Key to Changing Health Care

Attending the recent fifth annual Oliver Wyman Health Innovation Summit has given me renewed energy and optimism about the future state of health care.
by Mark Menton  |  November 16, 2017

Millennials Throw Shade, Offer Savage Tips for Health Plans

Throwing shade = not good. Savage = good. While millennials may use language that goes right over most of our older heads, what we learned from a panel of 20-somethings discussing health insurance last week at the Health Care Consumer Engagement Congress in Boston was simple: They want fast, clear, ...
by Burt Rosen  |  October 4, 2017

Green Means Go: Driving Innovation from Within.

In any industry, there are questions to answer and problems to solve: “how can we reduce customer hold times”, “how can we get products to market faster” or “what new product or service can we offer?”
by Marisa O'Brien  |  July 25, 2017

Creating a Consumer-Focused Search

HealthSparq facilitates tens of millions of health care searches each month. These searches are comprised of parents looking for new pediatricians, a man researching cost for a much-needed MRI, a woman wanting to learn more about knee replacement at a highly-rated facility and so much more. That’s why we look ...
by Harlan Edlin  |  April 14, 2017

Innovating from within: How do new ideas get out the door?

Encouraging innovation from within an organization is not always easy, and different techniques are effective in different contexts. Part of the work of an experienced product manager is working with the existing structure when you are trying to deliver something new. Here are some guiding questions that can help you ...
by Matthew Anthes-Washburn  |  March 15, 2017