Our Blog

Consumers now have more power than ever in a variety of markets and industries, so it often comes as a surprise (and with frustration) that it has been so difficult for us to cross the chasm to broader consumerism in health care.

We love putting people at the center of what we do – we believe that people and patients should be at the center of everything in health care. So, in addition to our What’s the Fix? activities, we take every opportunity we can at industry events to put real health ...

"Using my health plan’s website to get information was quick and easy. The thing I learned most from this experience is how much it pays off—both for my health and my wallet—to use my plan’s online tools to do a little research.”

Each day, our team at HealthSparq focuses on building software and programs to help our health plan clients make navigating ...

With all the buzz about health care costs and health care spending, you might be surprised to learn that not many people actually use health care shopping tools. Given the recent increase in news headlines and media outlets (Vox, KHN), covering the issue of surprise medical bills and high health ...

Quality and compliance are important to supporting our health plan clients. That’s why we’re thrilled that we have once again received NCQA’s Health Information Product (HIP) 4 (Physician and Hospital Directories) certification. NCQA certification is mission critical for HealthSparq as we know it is for our clients. Our HealthSparq One®-based ...

The main message from last week’s AHIP Consumer Experience and Digital Health Forum keynote speaker, branding expert Johnny Cupcakes (yes, ...

We recently co-hosted a webinar with Oliver Wyman discussing how health plans can use personalization to build trust with their members – without creeping them out. How far is too far? How far is not far enough? Here are a few of the biggest take-aways from both our own research ...

Great conferences help you connect and be inspired. Last week’s Oliver Wyman Innovation Summit did just that. And since the conference wrapped up, I’ve been thinking about Bill Gates’ quote from his book, The Road Ahead, where he discusses the evolution of personal computing: "We always overestimate the change that ...