Voices for Smarter, Better Healthcare

CMS and ONC recently finalized rules around interoperability that require qualified health plans to publicly expose a provider directory API and to allow members to access their claims and clinical information through a Patient Access API by 2021. These are our tips for getting started.

As this situation continues to evolve, the opportunities for health plans to more deeply engage with and support their members is bigger than ever. I’m optimistic that all the great work being done will not only improve crisis response in the future but will compound to deliver more value and ...

Health care rewards and shopping incentive programs are picking up steam as vehicles to educate consumers about the significant cost variations of health care and to nudge them to make cost-saving choices.  

Interoperability is about standardizing health care data, making it safely and securely available to patients and their providers and encouraging innovation to flourish in the health care industry. While adoption is slowly occurring in some segments, it is also being supported by the federal government with new rules which require covered ...

As is often the case, the discussions at this year’s Client Summit reinforced for me that HealthSparq is not only on track to deliver what’s next in health care, but is ahead of the curve when it comes to understanding what members are looking for and what will best meet ...

With millions of searches for health care cost estimates taking place with HealthSparq each year, we’re always excited to see which services people search for most. This not only helps us best understand our users’ needs but gives us insight into the overall state of health care shopping and consumers’ ...

At the beginning of 2019, I made several predictions about which trends in health care industry would come to fruition during the year. Let’s take a look back and see how well my predictions held up.

At last week’s AHIP Consumer Experience & Digital Health Forum, the ongoing challenge of delivering better health care experiences was front and center. Despite the bitter cold of (almost) winter in Chicago, health plan leaders gathered to share and learn ways to improve outcomes, contain costs and streamline processes for ...

New proposed rules for insurers were released today by the Centers for Medicare & Medicaid Services (CMS) designed, in large part, to increase price transparency.