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Voices for Smarter, Better Healthcare

Read Between the Price Transparency Lines: The Importance of “Shared Savings”

In the final wording of the Transparency in Coverage government mandate for health plans, the term “shared savings” is used ...
by Court Brower  |  November 20, 2020

New Old Idea: Price Transparency for Health Plan Members

The long awaited and much anticipated mandates for price transparency for health plans have finally been released. A lot of ...
by Mark Menton  |  November 3, 2020

Flash Summary: Final Price Transparency Rules for Health Plans

Just shy of a year since the proposed rules were announced, the Trump administration today shared the final version of ...
by Matt Parker  |  October 29, 2020

Are Payers Moving Fast Enough Toward Transparency?

We know enough from the proposed price transparency rule for health plans to start taking action now, but the mandate doesn’t go far enough. The real opportunity lies in thinking more strategically about how to use the data to serve members. Simply amassing a list of billing codes doesn’t go ...
by Matt Parker  |  October 26, 2020

Interoperability: Are you prepared for when consumer apps come knocking?

New CMS rules on interoperability for provider and patient data via FHIR-based APIs are forcing health plans to work quickly ...
by Jill Dornan  |  October 20, 2020

Survey Says: Consumers Share Why They Use Cost Transparency Tools – And We Suggest How to Get More of Them to Do So

So how do you reach your members and persuade them to use cost estimators? Based on the research, we suggest incorporating the following actions and insights into your strategy.
by Heather Burton  |  October 15, 2020

Engaging Members in Your Healthcare Shopping Incentives Program

Research shows that rewards and incentive programs work well to persuade members to search for and select cost-effective health care providers. We're happy to share a few best practices to help you launch a successful rewards program and engage with your health plan members.
by Court Brower  |  October 1, 2020

Why Medicare Advantage Plans Need to Up Their Digital Experience

The era of the flip phone has come to an end, and many in the 65+ crowd want self-serve, online access to the information they need from their health plans. They want an insurance portal with all the bells and whistles they enjoyed with commercial insurance.
by Matt Parker  |  September 25, 2020

Six Principles for Creating Impactful Analytics Reporting

Accurate, engaging reporting is key to helping our clients understand how our tools are performing and which member engagement actions they implement have the most impact. Needless to say, a robust analytics reporting program is central to our business and successful client relationships.
by Bryan Holman  |  September 8, 2020