Voices for Smarter, Better Healthcare

What Medicare Advantage Beneficiaries Want

Medicare Advantage enrollment continues to grow. As of 2022, there are 29 million participants, representing 45% of all Medicare beneficiaries. ...
by Jill Dornan  |  May 17, 2022

Why Medicare Advantage Plans Need to Up Their Digital Experience

The era of the flip phone has come to an end, and many in the 65+ crowd want self-serve, online access to the information they need from their health plans. They want an insurance portal with all the bells and whistles they enjoyed with commercial insurance.
by Matt Parker  |  September 25, 2020

Talking Medicare: The Intersection of New Expectations and Modern Engagement Tools

The men and women aging into Medicare today demand more than past generations—access, transparency, services and general control of their health care. They come equipped with digital skills and are comfortable with online research. They demand the ability to understand quality with their providers in the same way they understand ...
by Jeff  |  June 18, 2019