HealthSparq and DocASAP Partner to Streamline Access to Care for Health Plan Members

PORTLAND, Ore. & HERNDON, Va., April 24, 2019 – HealthSparq, a health care guidance and transparency technology company reaching more than 76 million health plan members, and DocASAP, the industry’s most advanced patient access and engagement platform for health systems, payors and physician groups, have announced a partnership to help health plans boost member satisfaction by improving access to quality, cost-effective and in-network providers.

Today, millions of health plan members have access to the HealthSparq One platform through their health plan portals where they can search for providers, get out-of-pocket cost estimates, read patient reviews and more. DocASAP works with premier health systems across the U.S. to help navigate patients to the right provider and care setting at the right time. The two companies will work together to integrate DocASAP’s accurate, real-time online scheduling with HealthSparq’s comprehensive provider and cost search all in one platform.

“Health plans invest a great deal in their provider networks so people can get high-quality medical care, but the member experience is fragmented,” said Mark Menton, HealthSparq CEO. “DocASAP shares our commitment to personalizing experiences and guiding people through complex health care situations. Our complementary solutions can help us deliver better health care experiences for members and drive greater efficiency for providers and health plans.”

By combining HealthSparq’s and DocASAP’s capabilities, health plans and providers will be able to deliver the frictionless experience consumers demand. DocASAP integrates with practice management systems and automates providers’ complex scheduling intake rules, protocols and workflows to help facilitate accurate patient-provider matching and online scheduling.

“We are proud to partner with HealthSparq, a like-minded company that promotes member engagement, to help support a healthier population, reduce the costs of health care and deliver positive care experiences for patients,” said Puneet Maheshwari, co-founder and CEO of DocASAP. “As the market leader in patient access and engagement, DocASAP will continue to innovate its platform to close gaps in care, solve operational efficiencies and meet the evolving scheduling needs of patients nationwide.”

 

About HealthSparq

At HealthSparq, we help people make smarter health care choices by partnering with health plans to provide members with cost and quality information about doctors, hospitals and medical services, based on their individual benefits. We put people at the core of everything we do by conducting continuous usability testing, eliciting consumer feedback to enhance product development, hosting industry panels featuring everyday people, and bringing human stories to the forefront through our #WTFix campaign. Using these insights, we create solutions to help people understand and navigate the health care system better than ever before.

Growing since our founding in 2008 from our home in Portland, Oregon, we now serve around 100 health plan brands nationwide. Contact us at HealthSparq.com or tweet us @HealthSparq.

About DocASAP

DocASAP provides the leading patient access and engagement platform for health systems, payors and physician groups. Backed and promoted in the market by Aetna and UnitedHealthcare, DocASAP builds unique payor-provider connections with an eye towards simplified access, increased care compliance and improved population risk management. DocASAP’s intelligent patient-provider matching enables patients to connect with optimal care providers to enhance access, improve outcomes and reduce costs. For more information, visit http://docasap.com or follow on Twitter @DocASAP.