What Health Plans Need to Know About Surprise Medical Bills

It should come as no surprise to any health plan that surprise medical bills are a serious issue in the United States. Along with our partner, Hanover Research, we recently commissioned a study that contributes to the increasing body of evidence demonstrating just how widespread the issue really is.

We found that in a survey of more than 1,000 U.S. adults, 53% of respondents received an unexpected medical bill in the past 12 months. We know that all these unexpected bills are hurting more than just patients – they are also hurting health plans in very real, and very costly terms, including industry reputation, financial costs and member satisfaction. Learn more in our infographic below and by reading this blog post!