Resources

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Provider Perspectives on Digital Access

200 Providers Weigh in on Access, Engagement, and Today’s Top Challenges Learn providers’ latest thoughts on their digital presence, their ...

Considerations For Building A Price Transparency Tool

Starting January 1, 2023, most commercial health plans are required to provide access to out-of-pocket price information to members via ...

HealthSparq 2022 Medicare Advantage eBook

Managing healthcare costs is at the front of most Medicare Advantage members minds, yet avoiding care has long-term impacts. Access ...

Realize Big Savings By Incentivizing Consumer Behaviors

Do incentive and rewards programs work to help drive healthcare shopping? Based on a survey of more than 1,000 health ...

2022 Annual Consumer Sentiment Benchmark

Price transparency is more critical than ever. Between members skipping care because they didn’t know the costs and an overwhelming ...

Provider Perspectives: How Health Plans and Health Systems Can Collaborate to Benefit Members

This survey of 100 hospital and health system executives looks at collaboration and the current challenges facing the industry. Findings provide new insights to help health ...

A Provider Like Me: Research on Preferences, Care Selection, and Bias in Healthcare

This new report offers insights into preferences and behaviors related to selecting healthcare providers, as well as how discrimination shapes interactions and experiences in healthcare. 

2021 Annual Consumer Sentiment Benchmark

The findings in the 2021 Annual Consumer Sentiment Benchmark, reveal an urgent need for price transparency and increasing consumer demand for healthcare guidance.

Understanding the Transparency in Coverage Mandate

The transparency landscape is changing quickly. The Transparency in Coverage mandate presents a considerable opportunity for commercial health plans to ...