Resources

Feed your brain

2023 Care Access Benchmark Report for Health Plans

Health Plans have invested time and resources to provide members with accurate information about in-network care options and costs, resulting ...

Partnering to Enhance the Member Experience

The No Surprises Act places new emphasis on provider data accuracy, and more specifically, capturing provider attestation every 90-days. While ...

Streamline Provider Data to Support Medicaid Members

Helping people find the right care, the first time, is imperative to improving the health outcomes of underserved individuals and their families. The diverse Medicaid population ...

Executive Insights: The Critical Role of Payer-Provider Collaboration on the Consumer Experience

The research is clear: Health plans know they can’t deliver on their top priorities without help. Provider collaboration is already happening behind the scenes on prior ...

Delivering a Find-a-doc Tool Your Members Want to Use

Does your provider search experience deliver what members want? There are a lot of factors to consider and questions to ...

A How-To Guide For Member Marketing

Did you know that when it comes to engaging members in healthcare price transparency, 67% of consumers are attracted to ...

Solving the Price Transparency Puzzle

While health plan price transparency mandates have the right intentions to give people personalized cost estimates, the letter of the ...

Provider Perspectives on Digital Access

200 Providers Weigh in on Access, Engagement, and Today’s Top Challenges Learn providers’ latest thoughts on their digital presence, their ...

Considerations For Building A Price Transparency Tool

Starting January 1, 2023, most commercial health plans are required to provide access to out-of-pocket price information to members via ...