2022 Annual Consumer Sentiment Benchmark
Price transparency is more critical than ever. Between members skipping care because they didn’t know the costs and an overwhelming majority (81%) supporting the government requirement for health insurance companies to provide cost estimates for covered services – health plans need to do more than ever to raise awareness about tools available to members and engage them to use them.
Download this white paper and learn more about:
- Who your health plan members trust most in healthcare
- What information your members really want to know about providers
- Concrete ways your plan can improve the way it engages with members
- Communications preferences your members have for 2022
- Stats to back-up your price transparency and digital experience work