2022 Annual Consumer Sentiment Benchmark

Price transparency is more critical than ever. Between members skipping care because they didn’t know the costs and an overwhelming majority (81%) supporting the government requirement for health insurance companies to provide cost estimates for covered services – health plans need to do more than ever to raise awareness about tools available to members and engage them to use them.

Download this white paper and learn more about:

  • Who your health plan members trust most in healthcare
  • What information your members really want to know about providers
  • Concrete ways your plan can improve the way it engages with members
  • Communications preferences your members have for 2022
  • Stats to back-up your price transparency and digital experience work
Download the Whitepaper