Provider Perspectives on Digital Access

Learn providers’ latest thoughts on their digital presence, their new-found respect for online scheduling, and where health plans can focus on building partnerships that deliver what patients and providers are looking for.

Key findings include:

    • Nearly 80% of providers say their profile is key for presenting an accurate picture of themselves to patients and colleagues.
    • 98% of providers say it’s important for their healthcare organization to take a more active role in managing their profiles in external digital channels.
    • 96% of providers report interest in online scheduling—up 30 percentage points since 2019.

For more illuminating provider insights, as well as recommendations for engaging providers in your digital access strategies, download the full report using the form below.