Ensure members get the care they need—and boost satisfaction at the same time—by offering real-time online appointment scheduling. With HealthSparq Appointments, members have the ability to book their next doctor’s visit while they search for providers and cost estimates in HealthSparq One®. This online scheduling tool transforms your member portal into a health care access point and improves engagement throughout the entire health care shopping process.
HealthSparq Appointments seamlessly matches your members with providers using provider-specific scheduling protocols and patient intake rules. Members simply search, book and get a confirmation. It’s that simple.
Close care gaps
Up to 71% of online appointments booked are within the same week. Providers have seen a 40% reduction in no-shows with online appointment scheduling and appointment reminders. (source: DocASAP)
Drive cost savings
This valuable resource allows you to highlight your top-tier and value-based care providers so you can save on costs by guiding members directly to them.
Boost member satisfaction
Consumers already access all kinds of services in real time and expect the same from their health care providers. In fact, 77% of people want to book appointments online, and people who book online prefer the experience. (source: DocASAP)