Path to Care

Bring Your Providers Closer to Members

Finding the right provider is a bit like dating, especially for ongoing care needs like selecting a PCP or chronic care specialist. Members want to know more than the basics—they need to find the right provider match for their specific preferences and their health situation. HealthSparq Path to Care is a flexible provider data and care access solution that can help improve provider data accuracy and richness, boost member satisfaction, and close gaps in care.

To find and meet Dr. Right, HealthSparq leverages the Kyruus® nationwide network of 300,000 providers and real-time scheduling capabilities. Path to Care also offers claims-based data analysis to surface provider attributes that are important to member decision making as well as seamless integration with leading telehealth solutions.

 Why HealthSparq?

Trust and security

Deliver rich, more accurate provider data

From understanding a provider’s philosophy of care to seeing a video on their clinical approach, members can find their unique provider match with rich, provider information. And, with data from 300,000 providers, you can improve the accuracy of provider information in areas like languages, training and board certifications,  while retaining control over the specific attributes you bring into the member-facing HealthSparq One experience.

.icon of circular path from person to hospital_close care gaps

Close gaps in care

Appointment availability is one of the most important factors for people when searching for a doctor, and 93% of people say scheduling a healthcare appointment should be as easy as booking a dinner reservation online. Plus, more people are using telehealth. (source HealthSparq 2021 Benchmark Survey)

member satisfaction

Boost member satisfaction

90% of people say that finding healthcare options should be as easy as finding a place to eat out. Help members confidently select the right provider match for their unique needs and preferences, and give them easier access to care through online appointment scheduling, or telehealth where appropriate.

Make Searching for a Provider Easier

Geisinger Health Plan (GHP) has expanded its partnership with HealthSparq, a healthcare guidance and transparency technology company serving health plans, and its parent company, Kyruus, the leader in provider search and scheduling solutions for health systems, to make it easier for members to find the right care providers. GHP is the first health plan to use HealthSparq’s new Path to Care solution to power its provider directory with richer, more accurate data that helps members better navigate their healthcare choices.

Path to Care enables health plans to leverage enriched provider data from participating health systems on the Kyruus platform to enhance their online provider search experiences. As part of an integrated health system that provides care to more than half a million members and patients in Pennsylvania, GHP’s online provider directory has thousands of monthly visits from people searching for in-network doctors and facilities.

Learn More

Featured Resources

Provider Perspectives: How Health Plans and Health Systems Can Collaborate to Benefit Members

Breaking Down the Payer and Provider Silos: HealthSparq and Kyruus Are Ready for the Challenge

Finding a Doctor is Like Online Dating

A Provider Like Me: Research on Preferences, Care Selection, and Bias in Healthcare

Empowering Payers, Providers, and Patients with Better Data

AHIP Spotlight Session: Kyruus + HealthSparq