Voices for Smarter, Better Healthcare

Improving Health Care with Patient Voices: A Summary of the #WTFix Virtual Patient Panel

There were a lot of great insights packed into the hour-long event, and we’ve captured a few of the main themes from the patient panelists below. If you’re interested in watching the full recording, you can access it anytime on demand.
by Anna Greene  |  August 24, 2020

Meet Our Team: Brent, Jami, Megan and Timothy

Get to know a few of the folks who help make HealthSparq a great place to work and who are ...
by Anna Greene  |  October 3, 2018

HealthSparq Rewards and Appointment Scheduling Honored Among World’s Best Health Resources

We are proud to announce that our Rewards and Appointment Scheduling solutions received a Silver Digital Health Award for Fall 2017!
by Karen Costello  |  December 14, 2017

Embrace the New: Utilizing Non-Traditional Methods to Drive Your Message

Reaching consumers about a new product is challenging. Reaching members to let them know about a new health care shopping feature is even tougher.
by Marisa O'Brien  |  November 29, 2017

The Best Form of Recognition: A WEGO Health Award!

We are so honored to have won Best HealthCare Collaborator: Company, in this year’s WEGO Health Awards.  What makes these awards so special, is that people (and companies) are nominated by regular people and patients. There isn’t a small team picking winners and there isn’t a formal entry process beyond ...
by Burt Rosen  |  October 20, 2017

Watch Now: Thought Leaders Come Together to Discuss Medication Transparency

Consumers want and need to better understand the costs of the care they receive and value of care—including medications. Recently, HealthSparq hosted industry experts Sean Karbowicz of MedSavvy, Helen Leis of Oliver Wyman, and Dan Tomaszewski of Chapman University for a webinar discussing how medication knowledge and cost transparency build ...
by Jill Dornan  |  October 3, 2017

Health Plan’s Mobile Team Commits to Delivering Delightful Mobile Apps

Can mobile apps boost cost and quality outcomes for consumers navigating the health care system? I think so and I’m not alone. More than 259,000 mobile health (mHealth) apps are now available to consumers, nearly double the number from just two years ago. [1]
by Dave Elam  |  September 13, 2017

Green Means Go: Driving Innovation from Within.

In any industry, there are questions to answer and problems to solve: “how can we reduce customer hold times”, “how can we get products to market faster” or “what new product or service can we offer?”
by Marisa O'Brien  |  July 25, 2017

Tips & Tricks: How to Lower Call Volume During Open Enrollment

High call volume during open enrollment can be a double whammy for your plan – not only is it very expensive to staff your call center, but long wait times can leave your brand-new members annoyed and frustrated. We recently spoke with a plan that received 35% higher call volume ...
by Dan Medin  |  July 17, 2017