Voices for smarterbetter health care

A Day Well Spent: HealthSparq Team Volunteers to Help Homeless Youth

Volunteering is one of the most rewarding things we can do in life. Recently, our Dallas HealthSparq team had the opportunity to volunteer at a remarkable organization called Vogel Alcove.
by Eddie Thomaz  |  August 1, 2018

3 Tips for Helping Your Members Navigate Complex Benefits Designs

Health care is messy and, for most people, it’s difficult to understand. As health benefits information becomes increasingly complex, educating health plan members and helping them successfully navigate through their benefits is critical. Working with a variety of large and small health plans across the country, I’ve observed several ways ...
by Daryl Galant  |  July 11, 2018

Top Five Themes from This Year’s AHIP Institute

Attending the AHIP annual conference is always a good opportunity to foster relationships with our current clients and to hear from thought leaders about where the industry is today and where it’s headed going forward. While overall attendance appeared down at this year’s event in San Diego, I thought the ...
by Jeremy Kean  |  June 27, 2018

Caring or Creepy: Finding the Sweet Spot for Health Care Personalization

Remember when – in the not so distant past – you were first remarketed to via a banner ad after leaving an ecommerce site? My gut reaction was a mix of creep and awe: How did they do this? What else do they know about me? And, yes, I guess ...
by Heather Burton  |  June 18, 2018

Why HealthSparq Puts People First With What’s The Fix?

Why does HealthSparq care about and put on What’s the Fix? Because we believe listening to people is key to changing health care – and there isn’t enough of it.
by Burt Rosen  |  June 1, 2018

Four Ways Health Plans Can Guide Members to Wise Choices

Tiering and steering are among the buzzwords being thrown around today that relate to helping health plan members select high-value providers. And while there are numerous reasons for enacting a strategy to guide members to specific providers, careful consideration needs to take place in order to preserve trust with your ...
by Alison Greco  |  May 29, 2018

Health Care, HealthSparq and a Conference Bathroom Sponsorship

Before this year, I’d never thought to myself, ‘what do health care and bathrooms have in common?’ But guess what? Once you channel your inner 11-year-old, the connections start to emerge.
by Burt Rosen  |  May 4, 2018

The Evolution of Health Care Cost Transparency

In my day-to-day work, at our annual client summit, on regular client calls and at industry events, I consistently hear about the issues health plan executives are facing. It’s probably not surprising that one of the challenges that comes up again and again is how to engage members, especially given ...
by Dan Medin  |  April 19, 2018

5 Quick Ways to Increase Member Engagement

More than 90% of people want to know their health costs before getting service. Unfortunately, only 2% of people are actually using their health plans’ cost estimator tools. There is clearly a disconnect, and much of the issue comes down to communication and engagement. To kick off a thoughtful, data-driven ...
by Anna Greene  |  April 5, 2018