Voices for Smarter, Better Health Care

In the final wording of the Transparency in Coverage government mandate for health plans, the term “shared savings” is used ...

The long awaited and much anticipated price transparency mandates for health plans have finally been released. A lot of opinions ...

Just shy of a year since the proposed rules were announced, the Trump administration today shared the final version of ...

We know enough from the proposed price transparency rule for health plans to start taking action now, but the mandate doesn’t go far enough. The real opportunity lies in thinking more strategically about how to use the data to serve members. Simply amassing a list of billing codes doesn’t go ...

New CMS rules on interoperability for provider and patient data via FHIR-based APIs are forcing health plans to work quickly ...

So how do you reach your members and persuade them to use cost estimators? Based on the research, we suggest incorporating the following actions and insights into your strategy.

Research shows that rewards and incentive programs work well to persuade members to search for and select cost-effective health care providers. We're happy to share a few best practices to help you launch a successful rewards program and engage with your health plan members.

The era of the flip phone has come to an end, and many in the 65+ crowd want self-serve, online access to the information they need from their health plans. They want an insurance portal with all the bells and whistles they enjoyed with commercial insurance.

Accurate, engaging reporting is key to helping our clients understand how our tools are performing and which member engagement actions they implement have the most impact. Needless to say, a robust analytics reporting program is central to our business and successful client relationships.