Voices for smarterbetter health care

Interrupted vs. Disrupted: Why a Flood of Targeted Solutions is the Real Key to Changing Health Care

Attending the recent fifth annual Oliver Wyman Health Innovation Summit has given me renewed energy and optimism about the future state of health care.
by Mark Menton  |  November 16, 2017

S4PM: You Might Not Be Able to Say Participatory Medicine 3 Times Fast, but It Will Save Health Care

HealthSparq recently sponsored the inaugural Society for Participatory Medicine conference (S4PM) in Boston. The speakers were incredible. We learned about the OpenNotes movement, heard from a breast cancer surgeon who became a breast cancer patient, listened to people who are reinventing primary care, and heard a number of interesting conversations among ...
by Burt Rosen  |  November 6, 2017

Swipe Right to Find a Primary Care Physician

Finding a primary care doctor can be a bit like online dating. You have to look at all the information available to find a match that’s best for you. Factors like location, education, interests and friend/family referrals can all play a part in your selection. But it can still feel ...
by Jill Dornan  |  November 2, 2017

The Best Form of Recognition: A WEGO Health Award!

We are so honored to have won Best HealthCare Collaborator: Company, in this year’s WEGO Health Awards.  What makes these awards so special, is that people (and companies) are nominated by regular people and patients. There isn’t a small team picking winners and there isn’t a formal entry process beyond ...
by Burt Rosen  |  October 20, 2017

Tips & Tricks: How to Boost Member Engagement Using Your Customer Service Team

No matter which engagement and transparency tools your plan offers, I’ll bet you are always looking for ways to get the word out to members. After all, driving awareness and use is the way to drive member loyalty and savings. Answering the unasked questions: When we talk to our clients ...
by Marisa O'Brien  |  October 10, 2017

Millennials Throw Shade, Offer Savage Tips for Health Plans

Throwing shade = not good. Savage = good. While millennials may use language that goes right over most of our older heads, what we learned from a panel of 20-somethings discussing health insurance last week at the Health Care Consumer Engagement Congress in Boston was simple: They want fast, clear, ...
by Burt Rosen  |  October 4, 2017

Watch Now: Thought Leaders Come Together to Discuss Medication Transparency

Consumers want and need to better understand the costs of the care they receive and value of care—including medications. Recently, HealthSparq hosted industry experts Sean Karbowicz of MedSavvy, Helen Leis of Oliver Wyman, and Dan Tomaszewski of Chapman University for a webinar discussing how medication knowledge and cost transparency build ...
by Jill Dornan  |  October 3, 2017

Health Plan’s Mobile Team Commits to Delivering Delightful Mobile Apps

Can mobile apps boost cost and quality outcomes for consumers navigating the health care system? I think so and I’m not alone. More than 259,000 mobile health (mHealth) apps are now available to consumers, nearly double the number from just two years ago. [1]
by Dave Elam  |  September 13, 2017

Tips & Tricks: Using Data to Amp Up Your Member Engagement Efforts

Engaging health plan members may feel like a constant battle for your health plan. Helping increase health literacy, highlighting plan options, guiding and informing members about the tools and resources you offer…the list is endless.
by Keith Lomurray  |  September 6, 2017