Guide your members through their unique health care journeys
Health care is confusing, often leaving members frustrated and confused. But it doesn’t have to be this way. Thanks to HealthSparq One, our comprehensive health care guidance and transparency solution, whether your members are looking for a doctor, treatment, facility or cost estimate, you can give them a clear view of their health care options. Our platform goes beyond a simple cost estimator to meet all of your members’ needs, from treatment planning to appointment setting and beyond.
A SaaS platform tailored to your plan’s unique goals
HealthSparq One delivers continuous enhancements at scale, allowing you to create a unique experience that meets your specific needs. Gain insights about member behavior and optimize engagement through a 360-degree view of interactions with your plan. And, if you prefer to manage your own applications, our APIs seamlessly integrate your valuable data to power a truly customized member experience.
Offer the right care, at the right place and save
Empower your members to be smart consumers by encouraging them to seek care from high-quality, cost-effective providers. With HealthSparq One, you can guide members to convenient health care, such as telehealth or urgent care, or even provide access to clinical triage via live chat.
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HealthSparq One in Action: Kristin’s story
When Kristin learned she was pregnant, she launched into planning mode. At the top of her to-do list was one very big question: Would the savings she had set aside for her delivery—and the other care she would need along the way—be enough to pay for all the costs associated with her pregnancy? Fortunately, her health plan offered HealthSparq One, so she had the perfect place to search for that answer and so much more.
Using HealthSparq’s integrated platform, Kristin found maternity care options including in-network obstetricians close to her home who were taking new patients. By reading reviews from other patients, she was able to narrow her selection to a provider that fit all of her needs. She immediately scheduled her first prenatal appointment with a few clicks.
Her search results included cost estimates, as well as a treatment timeline, which displayed typical procedures and related costs from prenatal services from the start of her pregnancy through delivery and postpartum care. Kristin decided to dig deeper with the help of HealthSparq, getting personalized costs for services such as imaging, and finding out where she could get great care and save. Thanks to just a few minutes of health care shopping, she had all of the information she needed to make informed choices. Better yet, while shopping she learned she could earn a reward for several procedures she would need, putting even more money in her pocket for baby expenses.
According to Kristin, “Since I learned in my first trimester what I should expect to pay, I was able to create a savings plan and not feel stressed out about any surprise bills. Now that the baby is here, I will definitely be using my health plan website to get all the information I need for her care, too!”