Healthcare Cost Transparency – What About Consumers?
People want more control over their rising health care costs. Health plans, providers, employers and even the federal government are working to improve the situation for consumers, but there remains a large divide between where we are today and where we want to be.
by Leesa Hicks |
June 4, 2019
Trust Me: Using Customer Experience to Build Healthcare Relationships
Whether you work in consumer goods, tech or health care – frankly, any industry – having the trust of your customers/buyers/members is critically important. Think of it as a savings account – making regular deposits helps the relationship grow. And at the most fundamental level, when someone trusts you, it’s ...
by Heather Burton |
May 9, 2019
Geisinger Health Plan Shares Inside Look into Transformed Digital Strategy
The story Geisinger shared is one that most health plans can relate to – how to best use technology to meet company goals and member needs (and expectations). Goals included being a nationally recognized brand, achieving high CMS and NCQA ratings, and lowering the total cost of care.
by Heather Burton |
March 26, 2019
2019 Client Summit Recap: Making Connections, Growing Together and Preparing for the Future
We recently held our 6th annual HealthSparq Client Summit – this time around in the amazing city of Austin, Texas. During a span of three days, we shared, learned, socialized, ate too much and spent time planning for how we’ll work together to best serve health plan members.
by Mark Menton |
March 12, 2019
Holding Hackathons Doesn’t Have To Be Hard
Hackathons are undeniably valuable. They drive innovation, increase morale, build personal relationships, contribute to the organizational culture, and promote cross-team collaboration.
by Kirk Lilley |
March 6, 2019
