Voices for smarterbetter health care

When It Comes to Health Care Shopping, What’s Your State in the Market for?

With millions of health plan members using our technology to search for providers and compare health care costs, we have no shortage of data. We love to look into how consumers are shopping for health care – and exactly what they are looking for – and sharing those insights.
by Anna Greene  |  December 19, 2017

What’s the Fix? Back in 2018 With New Partner Dell Medical School

Just about six months ago, we put on our first ever What’s the Fix? event to help the health care industry learn how to change by hearing from regular people. We hadn’t organized anything like it before and had no idea of what to expect.
by Burt Rosen  |  December 18, 2017

HealthSparq Rewards and Appointment Scheduling Honored Among World’s Best Health Resources

We are proud to announce that our Rewards and Appointment Scheduling solutions received a Silver Digital Health Award for Fall 2017!
by Karen Costello  |  December 14, 2017

Embrace the New: Utilizing Non-Traditional Methods to Drive Your Message

Reaching consumers about a new product is challenging. Reaching members to let them know about a new health care shopping feature is even tougher.
by Marisa O'Brien  |  November 29, 2017

Interrupted vs. Disrupted: Why a Flood of Targeted Solutions is the Real Key to Changing Health Care

Attending the recent fifth annual Oliver Wyman Health Innovation Summit has given me renewed energy and optimism about the future state of health care.
by Mark Menton  |  November 16, 2017

S4PM: You Might Not Be Able to Say Participatory Medicine 3 Times Fast, but It Will Save Health Care

HealthSparq recently sponsored the inaugural Society for Participatory Medicine conference (S4PM) in Boston. The speakers were incredible. We learned about the OpenNotes movement, heard from a breast cancer surgeon who became a breast cancer patient, listened to people who are reinventing primary care, and heard a number of interesting conversations among ...
by Burt Rosen  |  November 6, 2017

Swipe Right to Find a Primary Care Physician

Finding a primary care doctor can be a bit like online dating. You have to look at all the information available to find a match that’s best for you. Factors like location, education, interests and friend/family referrals can all play a part in your selection. But it can still feel ...
by Jill Dornan  |  November 2, 2017

The Best Form of Recognition: A WEGO Health Award!

We are so honored to have won Best HealthCare Collaborator: Company, in this year’s WEGO Health Awards.  What makes these awards so special, is that people (and companies) are nominated by regular people and patients. There isn’t a small team picking winners and there isn’t a formal entry process beyond ...
by Burt Rosen  |  October 20, 2017

Tips & Tricks: How to Boost Member Engagement Using Your Customer Service Team

No matter which engagement and transparency tools your plan offers, I’ll bet you are always looking for ways to get the word out to members. After all, driving awareness and use is the way to drive member loyalty and savings. Answering the unasked questions: When we talk to our clients ...
by Marisa O'Brien  |  October 10, 2017