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Infographic: Medicare Beneficiaries Want More From Their Health Plans

We conducted a survey to pinpoint exactly what Medicare beneficiaries are looking for and expecting when they engage with their ...

2023 Care Access Benchmark Report for Health Plans

Health Plans have invested time and resources to provide members with accurate information about in-network care options and costs, resulting ...

Partnering to Enhance the Member Experience

The No Surprises Act places new emphasis on provider data accuracy, and more specifically, capturing provider attestation every 90-days. While ...

Streamline Provider Data to Support Medicaid Members

Helping people find the right care, the first time, is imperative to improving the health outcomes of underserved individuals and their families. The diverse Medicaid population ...

Provider Panel: Building Stronger Partnerships to Deliver a Better Consumer Experience

At the core of the member experience is the ability to find the right care, at the right time. It takes health insurance providers and care ...

Executive Insights: The Critical Role of Payer-Provider Collaboration on the Consumer Experience

The research is clear: Health plans know they can’t deliver on their top priorities without help. Provider collaboration is already happening behind the scenes on prior ...

League Connect: Reinventing healthcare partnerships with strategic “coopetition”

For decades, healthcare organizations have prided themselves on deploying products and programs that have been built entirely in-house. The movement toward and increasing complexity of delivering ...

Delivering a Find-a-doc Tool Your Members Want to Use

Does your provider search experience deliver what members want? There are a lot of factors to consider and questions to ...

Infographic: Health Plan Execs Talk Transparency

For most people, January means a new health plan benefit year. But, this year is different. Now all health plan ...