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INFOGRAPHIC: State of Medicare Member Engagement

HealthSparq recently commissioned a survey of more than 250 senior health care consumers to get a pulse on where the industry stands on transparency, trust, engagement ...

INFOGRAPHIC: 2019 State of Health Plan Engagement

HealthSparq recently commissioned a survey of nearly 1,000 health care consumers to get a pulse on where the industry stands on transparency, trust, engagement and communication. ...

What Health Plans Need to Know About Surprise Medical Bills

It should come as no surprise to any health plan that surprise medical bills are a serious issue in the United States. Along with our partner, ...

Is Your Health Care Marketing Caring or Creepy?

Caring...or creepy? Where does your health plan fall when it comes to personalization in health plan marketing?

How to Boost Member Engagement Using Your Customer Service Team

How can you tap into your health plan customer service teams to drive engagement with your members? We've put together an infographic for reference!

Infographic: 5 Quick Ways to Increase Member Engagement

More than 90% of people want to know their health costs before getting service. Unfortunately, only 2% of people are actually ...

Infographic: What Do Health Plan Members Really Want?

Our latest white paper, “What Members Really Want: Engaging People to Drive the Use of Health Care Tools,” sheds light ...

2017 National Health Care Cost Search Trends

For this latest look at the shopping trends of people who use our tools, we took a national look at a subset of our data, totaling ...